L.A.B

General Tickets On Sale

General on sale starts 12pm, Tuesday 29th September.

Tickets purchased from Viagogo/Trade Me or Other On-seller

Only tickets purchased via the respective approved ticketing agent (Ticketmaster) are valid for entry to the show. Ticketmaster are the only and exclusive ticket agents for this event.

We cannot guarantee tickets purchased via reseller sites such as Viagogo, The Ticket Merchant, Ticketblaster, Queen of Tickets, E-Bay or Gumtree will gain entry into the event and we do not encourage anyone to purchase via these 3rd party agencies.

We also strongly advise not to buy tickets via any 3rd party agencies.

General Admission

All tickets are general admission.

Mobile Tickets

See the Mobile Tickets FAQ below for more information.

Ticket Collection

Tickets can be collected from the Box Office on the event day from 9.00am.

Gate Sales

There are no gate sales for this event.

Age Restrictions and Guidelines

• Adults must accompany children 14 years and under.
• Adults are strongly recommended to accompany children between 15 and 16 years.
• Promoter does not recommend attendance at the Events by children aged 5 years and under.

“Babies in Arms” under 2 years of age will be permitted if securely strapped to the parent or carer by way of a baby carrier, papoose or sling or sit on the parent’s or carer’s lap and do not occupy a separate seat. Babies do not require a ticket (one baby per adult). Babies will be admitted to the Venue at the parent’s or carer’s own risk:

• Seek assistance from Venue staff should you feel you need it at any point.
• Promoter strongly recommends hearing protection for the baby.
• Promoter asks you to remain mindful of the comfort and enjoyment of other patrons.

Please also note that no prams, pushers, strollers, baby capsules, car seats or bassinets etc will be permitted into the Venue and there is no facility to store them securely at the entrance.

Please make a point to read the event information regarding bags as there are restrictions on bags, bag sizes and items that can be brought into the venue.

If you have purchased a Mobile Ticket from Ticketmaster, please be prepared in advance. 

Avoid the queues by ensuring you have your tickets ready on your device to scan before entering the venue. If you have a ticket that has been forwarded to you, please make sure you have accepted it. 

You will be able to access your tickets directly from your mobile through your MyTicketmaster account. For everything you need to know about Mobile Tickets, please click here.

For complete ease, we recommend downloading the Ticketmaster NZ app for free, and ensuring your tickets are loaded here. 

• Apple Store
• Play Store

If you have bought for a friend or not everyone is arriving together. Find out how to forward your tickets here.

If in doubt, please head to Ticketmaster's FAQ page here.

There is a mobility platform located on the field for mobility patrons to use. If you would like to book a space on the platform please call ticketmaster on 09 970 9711 when purchasing your tickets.

Mobility patrons with General Admission tickets can also access the field.

Please enter the venue through Gate 2 and speak to a member of our mobility assistance teams - they are in blue hi-vis vests.

There will be two gate entrances open, you can enter either via:

• Gate 1: from Beasley Avenue on foot, or Ororke Road if coming from public transport.
• Gate 2: from Maurice Road if coming from public transport.

Your tickets will allow you to enter via both gate entrances. View the venue map above to find these gates.

Train

Travel on all train services to L.A.B’s concert at Mt Smart Stadium is included for FREE with your concert ticket.

Traffic and public transport will be busier than normal, please plan your journey in advance and allow extra time. Your concert ticket includes your trip to and from the event on train service only. Make sure you save your ticket for the ride home!

Bus

Travel is included with your ticket on all AT Metro bus services, including NX1 services, from 2pm until end of service.

Regular bus services operate via Great South Road past the Penrose train station. The 66 frequent crosstown service, 670 and 743 bus services travel via Mt Smart Stadium.

 

For information on Public Transport options visit Auckland Transport's website here.

Road Closures

There are no road closures for this concert.

Parking Resolutions

There will be a parking resolution in place on Station Rd, where there will be several ‘NO STOPPING’ signs displayed on Station Road between 2pm – 11.30pm on event day (Saturday 27 March).

A variety of food and beverage outlets with bar service will be located throughout the venue. See the bar menu below.

Bar Menu

• Corona
• Steinlager Pure Light
• Zeffer Cider
• Coruba RTD
• Smirnoff Ice RTD
• Wild Turkey & Cola RTD
• Brancott Pinot Noir
• Brancott Pinot Gris
• Brancott Sauvignon Blanc

Non-Alcoholic Beverages

• Soft Drinks - Coca Cola Range
• Mini Pump Water
• Juice
• Sports Water - Powerade
• Energy Drink - Monster Energy

If you are under 25 please bring identification if you wish to purchase alcohol. Accepted forms of ID are - Passport, NZ Drivers Licence or HANZ 18+ card. If we are unsure of your age and you cannot present ID, you will not be able to purchase alcohol.

Eftpos is available at most food and beverage outlets

You are welcome to bring in small quantities of non commercially prepared food such as sandwiches, fruit or baking. You may also bring a sealed plastic bottle of water (up to 750ml) however please note that the lid will be removed and discarded on entry. Alternatively, you can bring an empty plastic bottle without the life (up to 750ml) to use at free water stations.

Smoke-free policy

Mt Smart Stadium is a totally SMOKEFREE Zone. Patrons must leave the Stadium grounds to smoke. This includes vaporizers and e-cigarettes.

Drugs and Alcohol Policy

• Mt Smart Stadium complies with the Liquor Licensing Authority and prohibits the serving of alcohol to intoxicated or under-aged persons.
• There will be zero tolerance for intoxication.
• Those who arrive at the gates intoxicated will be refused entry into the event, and patrons who become intoxicated will be escorted from the venue.
• Intoxicated or under-aged persons who are apprehended with alcohol will be escorted from the premises.
• Persons supplying alcohol to underage patrons will be evicted from the premises.
• Mt Smart Stadium maintains a strict 'no drugs' policy.
• Illicit drugs and alcohol are prohibited and will be confiscated at the gate. Patrons who are caught in possession of any prohibited substance will be denied entry into the venue.
• Any persons apprehended with illict drugs in their possession inside the stadium will be escorted from the premises.
• Incidents involving alcohol or drugs will be referred to the NZ Police where the situation requires it.

Lost, stolen or damaged property

Stadium management and the promoter take no responsibility for any damage to, loss or theft of a patron’s personal property while on stadium property.

Behaviour

In extreme cases, a patron who exhibits unacceptable or disruptive behaviour will be asked to leave the stadium. Dangerous activities such as aggressive moshing, stage diving, crowd surfing and climbing are not permitted and may result in the removal of patrons from the event. Failure to comply with a direction from Mt Smart Stadium staff, security staff or the NZ Police to leave the event venue after having being warned to leave may render the ticket holder liable to arrest and prosecution for the offence of trespass under section 4 of the Trespass Act 1980 which is punishable on conviction by a fine not exceeding $1,000 or a term of imprisonment not exceeding 3 months.

Dress code

• For safety reasons, footwear is to be worn at all times.
• We do not permit gang patches to be displayed.

Security

Stadium management and its representatives reserve the right to request patrons to present any clothing, bags and other carried items for searching, including being subject to a pat down and/or a scanner search before entering the stadium.

If you refuse to present any of the requested items for searching, you will be denied entry. Entry will be refused if a patron is intoxicated or under the influence of illicit substances.

The following items can be brought into the stadium:

• Small personal cameras and camera phones are allowed. Professional cameras, or any camera with a lens larger than a standard watch face or with a removable lens will not be permitted.
• Empty plastic bottle without lid (up to 750ml) to be used at the free water stations.
• Sealed bottle of water (up to 750ml) - please note lid will be discarded on entry to the stadium.
• Disability assistance dogs.
• Signs no larger than (A3) 400mm x 300mm (16”x12”) with sticks and poles detached before entering the stadium.
• Small quantities of home prepared food.Items (please check our website regularly for updates)

The following items cannot be brought into the stadium:

• Bags larger than (A3) 400mm x 300mm (16”x12”)
• Video cameras and recording device (this does not include mobile phones)
• Photographic devices with a lens larger than a standard watch face (not exceeding 4cm in diameter) and/or a removable lens.
• Prams and strollers
• Selfie sticks, Go Pros, Drones
• Banners with poles
• iPads or Tablets
• Cans or glass of any kind
• Strictly NO alcohol or illicit drugs
• Branded or commercial food and drinks, including takeaways
• Metal utensils and containers, cutlery, etc.
• Chilly bins / Coolers
• Dangerous goods
• Fireworks, flares, lasers or flash lights
• Knives, Tasers, Mace, Chains, Spurs or Studded Jewellery
• Offensive weapons including, but not limited to, any object that may be used as a projectile such as glow sticks, balls, containers, etc.
• Air horns and loud hailers
• Umbrellas or other sun/rain shelters
• Furniture chairs or stools
• Skateboards, rollerblades, bicycles or scooters
• Animals (excluding service dogs such as guide dogs and police or emergency service dogs)
• Any other items deemed by stadium management or the promoter to be illegal, dangerous or a nuisance to yourself or others
• Please note that prohibited items will be confiscated and will not be returned. If in doubt, leave it at home. Stadium management and the promoter take no responsibility for confiscated items.

Parking

There are no general parking facilities onsite for concerts. We strongly encourage patrons to use the free travel on train services to get to and from the concert.

If public transport is not an option, parking is usually available for a fee at businesses surrounding the stadium. Please be aware that if you park on a street or in a business that is subject to a later road closure or parking restrictions you may be towed or delayed from exiting. Signage will be erected on the applicable streets and information on these restrictions will be available on our website closer to the event.

Mobility Parking

Onsite mobility parking is strictly available for patrons who hold a current mobility parking permit. Email bookings@aucklandstadiums.co.nz with your mobility permit number to register for onsite mobility parking.

Drop Off Point

Recommended drop off/pick up point is Church Street (west of Maurice Rd).

Coach Parking

Please email bookings@aucklandstadiums.co.nz if you require coach parking. This parking is not available for motorhomes or campervans.

Campervan / Motorhome Parking

Campervan/motorhome parking is not available onsite. You can locate nearby camping sites at https://campable.com

In the event of postponement, all tickets will remain valid for the new date - Saturday 17 April. If you are unable to make this new date, a refund will be available. Ticketmaster and the promoter will be in touch immediately in the event of postponement.

RAIN DATE

The show will go ahead rain or shine. However, if there is severe and adverse weather than the rain date for this show is on Sunday, March 28 if required. All ticket holders will be notified if the rain date is required, and all tickets will remain valid. No refunds will be issued for non-attendance to the rain date on Sunday, March 28.

No, there are no pass outs for this event. You cannot re-enter the venue once you leave.

 

Your L.A.B ticket will allow you to take specific Auckland Public Transport buses to the venue at Western Springs. To see what times are available and how this works check out the information here