FAQs
Public Transport
We encourage all attendees to use public transport. It's easy to reach Lilyworld on public transport with bus and train services from the City Centre and beyond. Our nearest train station is Penrose, from there it is around a 15 minute walk to Lilyworld.
Plan Your Journey
Plan your journey using the Auckland Transport website here.
The event is located at Lilyworld, which is attached to Go Media Stadium. Located in Penrose, Auckland. You can find directions to the venue here.
Do NOT buy tickets from 3rd party resellers like Tixel, Eventbrite, ViaGoGo, or unknown Facebook accounts as we cannot verify the legitimacy of these tickets. Don’t risk getting scammed.
This will be released closer to the event.
We strongly discourage purchasing tickets from any unofficial channels such as Tixel, Eventbrite, Viagogo, or unknown Facebook accounts as they cannot guarantee the legitimacy of these tickets. Purchasing tickets from 3rd party sellers may put you at risk at being turned away at the venue.
All tickets enter via Gate A, which can be accessed via Maurice Road. Stadiums staff, volunteers and wayfinding signage will assist you with directions upon arriving at the venue.
To help stop ticket scammers and ticket scalping, you’ll be sent your ticket closer to the show. Don’t stress if you don’t receive it when you buy it!
Full details on our conditions of entry can be found here.
Permitted Items
- A bag no larger than an A4 size of paper
- Sealed plastic bottle of water up to 750ml (lid may be removed on entry) * or empty plastic water bottle up to 750ml to fill up at free water stations.
- Small quantities of home prepared food such as sandwiches, baking or fruit
- Banners, flags (without poles) and posters no larger than A3 size.
Prohibited items
- Commercially prepared foods such as takeaways and soft drinks
- Chilly bins
- Cans, aluminium or glass containers, bottles or cutlery (this includes bottles of perfume)
- Alcohol or illicit drugs
- Air horns or loud hailers
- Furniture, chairs or stools
- Prams or strollers
- Animals (except for Assistance Dogs)
- Dangerous goods
- Video cameras and recording devices such as drones, iPads, tablets or Go Pros (cell phones are ok)
- Cameras with a removable lens, a lens larger than a regular watch face or cameras which may be deemed to be for professional use
- Selfie sticks
- Costume/dress-up full-face masks and helmets
- Large items that cannot be placed under the seat
- Skateboards, rollerblades, bicycles or scooters
- Fireworks, flares or laser lights
- Large poles for flags that could be considered dangerous or view obstructing
- Items that in the opinion of management/security could cause harm or nuisance to other patrons
If in doubt, please leave it at home. Stadium Management takes no responsibility for goods surrendered.
Items of value recovered after an event will be held at the stadium for 5 working days after which they will be handed into the Auckland Central Police Station.
The following restricted or prohibited items are not permitted by patrons into the event:
- Glass bottles or cans including perfume and makeup;
- Any liquids including alcoholic beverages, e-cigarette liquids and sunscreen pump bottles;
- Chilly bins;
- Air horns or loud hailers;
- Furniture, chairs or stools;
- Illicit drugs;
- Aerosol products;
- Knives or other dangerous weapons including potential missiles;
- Flares, fireworks or sparklers;
- Lasers or laser pointers;
- Animals or pets (other than assistance animals);
- Professional recording or broadcast devices without the promoter’s permission;
- Drones or other airborne recording/photography devices;
- Flags with poles, large flags or banners that may obstruct the view of other patrons;
- Any item that you intend (or such quantities of the item from which Management can reasonably infer that you intend) to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes;
- Large items including eskies, drink coolers or ice boxes;
- Umbrellas;
- Plastic sealed or opened drink containers (only empty reusable water bottles are allowed into the event);
- Metal drink bottles;
- Food;
- Picnic rug or chairs;
- Any dangerous goods;
- Any other items as determined by Security or Management that may cause injury or public nuisance;
Please see the Entry Conditions for further information.
There is no onsite parking for this event. Parking is available on the streets surrounding Go Media Stadium. Parking on private property is at your own risk.
Yes, there is a dedicated accessibility parking area located on Beasley Avenue - this will be available on a first-come, first-served basis and will only be available to mobility permit holders.
Yes. Unless specifically stated the event will take place in the rain. Lilyworld and Go Media Stadium are predominately uncovered so please be prepared for all weathers with sun screen, a hat, poncho or raincoat should wet weather be forecasted.
Medication may only be brought into the event under the following conditions:
- must be in its original packaging/untampered
- with a label or additional script that matches the ticketholder ID name
- only a daily dosage is permitted
To report lost property, please fill in the form here.
Empty reusable water bottles are permitted (up to 750ml) to use at the free water stations.
As well as sealed bottles of water (up to 750ml) - please note lid will be discarded on entry to the stadium.
*Plastic Only - No Metal