Event Parking
There is no onsite parking. During large events parking is available on the streets surrounding Western Springs Stadium (please be aware that some streets may be closed for the event delivery).

Drop Off & Pick Up Point
There will be a dedicated five-minute drop off and pick up zone located between St Lukes Road and Motions Road.

Mobility Parking
Onsite parking is available for patrons who hold a valid mobility permit. If you are attending a concert and require mobility parking, please email info@aucklandstadiums.co.nz with your permit number, event name and date to register. Your permit will also need to be presented on entry.  Please note exit from the carpark can be delayed following the conclusion of the show to allow for safe pedestrian movement.

Mobility parking is limited therefore is strictly reserved for patrons who hold a mobility permit.

Campervan/Motorhome Parking
Campervan/Motorhome parking is not available onsite. You can locate nearby camping sites at https://campable.com/

Coach Parking
If you are bringing a group to an event by coach please email info@aucklandstadiums.co.nz to enquire about coach parking.

Travel on Special Event buses, trains and Northern Express (NEX) services is included with your concert ticket. Present your ticket when boarding to redeem your free travel and remember to keep your concert ticket for the ride home.

Special Event buses will depart from outside 4 Mayoral Drive (behind Aotea Centre) to Western Springs Stadium from 4:30pm. Special Event buses operate for one hour after the event has finished, or until the crowd has cleared.

Train services will operate to and from the city via the Western, Eastern, Southern (including Manukau) and Onehunga lines. These services travel to Britomart Station in Downtown Auckland. Ticket holders can use train services to transfer to/from Special Event buses at no cost from 4pm until the end of daily service.
 
Alternatively, train services on the Western Line travel to Morningside train station, which is approximately 20-25 minutes walking distance to Western Springs Stadium.

Ticket holders can use NEX services to transfer to/from Special Event buses at no cost from 4pm until the end of daily service.

Visit the Auckland Transport website to plan your journey to Western Springs Stadium.

Authorised Sellers
Please only purchase tickets from the authorised ticketing agent (Ticketmaster). We cannot guarantee the validity or authenticity of tickets purchased from third party sellers such as Viagogo or individuals selling on Trade Me.

Is my seat covered?
Western Springs is an entirely open air venue. Umbrellas may not be erected within the stadium during events so if rain is predicted, please bring a poncho or raincoat.

Children
This is an all ages event however all patrons (including babies) must hold their own ticket.
Please note children 13 years old and under must be accompanied by an adult on the Field.

On Sale
Tickets are sold out.

A variety of food and beverage outlets with bar service will be located throughout the venue.

If you are under 25 please bring identification if you wish to purchase alcohol. Accepted forms of ID are - Passport, NZ Drivers Licence or HANZ 18+ card. If we are unsure of your age and you cannot present ID, you will not be able to purchase alcohol.

Eftpos is available at most food and beverage outlets

You are welcome to bring in small quantities of non commercially prepared food such as sandwiches, fruit or baking. You may also bring a sealed plastic bottle of water (up to 750ml) however please note that the lid will be removed and discarded on entry. Alternatively, you can bring an empty plastic bottle without the life (up to 750ml) to use at free water stations.

At Western Springs Stadium you can enjoy a world-class stadium experience.  The stadium and its facilities are here for the use and enjoyment of a variety of visitors, patrons and public users.  As such, there is an expectation that minimal standards of behaviour and presentation are adhered to by everyone to ensure an enjoyable environment for all.  To achieve this, we have the following conditions of entry that all visitors to the stadium are required to meet.

Dress Code
For safety reasons, footwear is to be worn at all times.

We do not permit gang patches or gang paraphernalia to be displayed.

Permitted Items

• Small personal cameras and camera phones are allowed. Professional cameras, or any camera with a lens larger than a standard watch face will not be permitted.
• Empty plastic bottle without lid (up to 750ml) to use at the free water stations.
• Sealed bottle of water (up to 750ml) - please note lid will be discarded on entry to the stadium.
• Disability assistance dogs.
• Small quantities of home prepared food.

Prohibited Items

• Bags larger than A3 (400mm x 300mm x 300mm)
• Video cameras and recording devices (this does not include mobile phones)
• Photographic devices with a lens larger than a standard watch face (not exceeding 4cm in diameter).
• Prams and strollers
• Selfie sticks, Go Pros, Drones
• Banners with poles
• iPads or Tablets
• Cans or glass of any kind
• Strictly NO alcohol or illicit drugs
• Branded or commercial food and drinks, including takeaways
• Metal utensils and containers, cutlery, etc.
• Chilly bins / Coolers
• Dangerous goods
• Fireworks, flares, lasers or flash lights
• Knives, Tasers, Mace, Chains, Spurs or Studded Jewellery
• Offensive weapons including, but not limited to, any object that may be used as a projectile such as glow sticks, balls, containers, etc.
• Air horns and loud hailers
• Umbrellas or other sun/rain shelters
• Chairs, stools or other furniture
• Skateboards, rollerblades, bicycles or scooters
• Unauthorised promotional, marketing or advertising.
• Animals (excluding service dogs such as guide dogs and police or emergency service dogs)
• Any other items deemed by stadium management or the promoter to be illegal, dangerous or a nuisance to yourself or others

Please note that prohibited items will be confiscated and will not be returned. If in doubt, leave it at home. Stadium management and the promoter take no responsibility for confiscated items.

Security
Stadium management and its representatives reserve the right to request patrons to present any clothing, bags and other carried items for searching, including being subject to a pat down and/or a scanner search before entering the stadium.

If you refuse to present any of the requested items for searching, you will be denied entry.

Entry will be refused if a patron is intoxicated or under the influence of illicit substances.

Drugs and Alcohol Policy

• Western Springs Stadium complies with the Liquor Licensing Authority and prohibits the serving of alcohol to intoxicated or under-aged persons.
• There will be zero tolerance for intoxication.
• Those who arrive at the gates intoxicated will be refused entry into the event, and patrons who become intoxicated will be escorted from the venue.
• Intoxicated or under-aged persons who are apprehended entering the venue with alcohol will be escorted from the premises.
• Persons supplying alcohol to underage patrons will be evicted from the premises.
• Western Springs Stadium maintains a strict 'no drugs' policy.
• Illicit drugs are prohibited and will be confiscated at the gate.
• Any persons apprehended with drugs in their possession will be escorted from the premises.
• Incidents involving alcohol or drugs will be referred to the NZ Police where the situation requires it.

Lost, Stolen or Damaged Property
Stadium management takes no responsibility for any damage to, loss or theft of a patron’s personal property while on Stadium property.

Items of value recovered after an event will be taken to the Mt Wellington Police Station.

Behaviour
In order to ensure an enjoyable experience for everyone, Stadium management reserves the right to deny entry or remove attendees who exhibit unacceptable or disruptive behaviour.  There will be zero tolerance for intoxication.  Those who arrive at the gates intoxicated will be refused entry and patrons who become intoxicated will be removed from the venue.

In extreme cases, a patron who exhibits unacceptable or disruptive behaviour will be asked to leave the stadium. Dangerous activities such as aggressive moshing, stage diving, crowd surfing and climbing are not permitted and may result in the removal of patrons from the event. Failure to comply with a direction from Western Springs Stadium staff, security staff or the NZ Police to leave the event venue after having being warned to leave may render the ticket holder liable to arrest and prosecution for the offence of trespass under section 4 of the Trespass Act 1980 which is punishable on conviction by a fine not exceeding $1,000 or a term of imprisonment not exceeding 3 months.

Smoking
Western Springs Stadium is a SMOKE FREE venue. Patrons must not smoke within the venue. This includes the use of e-cigarettes and vaporisers.

Road Closures –The following road closures will be in place on the event day to assist with the smooth running of the event, alleviate congestion on the surrounding roads, and support safe pedestrian movement and public transport operations.

• Stadium Rd: from 7am on Thurs 21 Feb until 1am on Sun 24 Feb.
• Bullock Track: from 7am on Sat 23 Feb until 1am on Sun 24 Feb
• West View Rd: from midday on Sat 23 Feb until 1am on Sun 24 Feb
• Old Mill Rd (between Francis St and Sherwood Ave): from 2pm on Sat 23 Feb until 1am on Sun 24 Feb.
• Great North Rd (St Lukes Rd to Bond St): from 7pm Sat 23 Feb until 1am on Sun 24 Feb.
• Tuarangi Rd: Residents Access Only via Mountain View Rd from 8pm Sat 23 Feb until 1am on Sun 24 Feb.
• Williamson Ave (Northland St to Great North Rd): from 8pm Sat 23 Feb until 1am on Sun 24 Feb.
• Surrey Cres (Prime Rd to Great North Rd): from 8pm Sat 23 Feb until 1am on Sun 24 Feb.

Parking Restrictions – Saturday, 23 February
“No Parking” signage will be erected 24 hours prior to the event to indicate the restricted areas. Advisory information signage will be erected one week prior to the event.

No stopping:

• Old Mill Rd (both sides from Francis St to Sherwood Ave): 1pm Sat 23 Feb until 1am Sun 24 Feb
• Great North Rd (Williamson Ave to Crummer Rd): 8pm Sat 23 Feb until 1am Sun 24 Feb.
• Surrey Cres (Prime Rd to Williamson Ave): 8pm Sat 23 Feb until 1am Sun 24 Feb.
• Williamson Ave (Great North Rd to Dryden St): 8pm Sat 23 Feb until 1am Sun 24 Feb.
• Great North Rd (South kerb Tuarangi Rd to Surrey Cres): 3pm Sat 23 Feb until 1am Sun 24 Feb.
• Great North Rd (north kerb - 100m past Bullet Track to Surrey Cres): 3pm Sat 23 Feb until 1am Sun 24 Feb.
• Ivanhoe Road (both sides Wexford to Mountain View Rd): 3pm Sat 23 Feb until 1am Sun 24 Feb.

Bus Stop and Bus Parking – from 8pm Sat 23 Feb until 1am Sun 24 Feb:

• Great North Rd (From the top of Tuarangi Rd to Northland St)
• Great North Rd (From Northland St to Bond St)
• Williamson Ave (From Great North Rd to Northland St)
• Great North Rd (From Bullet Track Extending 100m east): Temp Bus Stop from 3pm Sat 23 Feb until 1am Sun 24 Feb.

Parking / Authorised Parking / Authorised Vehicles:

• Tuarangi Rd (approximately 15m long): for mobility shuttles from 3pm Sat 23 Feb until 1am Sun 24 Feb.
• Selbourne St (From speed hump to Williamson Ave): 8pm Sat 23 Feb until 1am Sun 24 Feb.
• West View Rd: Authorised vehicles only – from midday Sat 23 Feb until 1am Sun 24 Feb.
• Great North Rd (St Lukes over bridge extending 100m west): P 5min from 3pm Sat 23 Feb until 1am the Sun 24 Feb.